BT Ireland – Just the Fax Ma’am
Warning: do not host your DNS with BT Ireland.
Hard to believe, but get a load of BT Irelands policy on DNS changes…
- Fax a request into them on company headed paper (“for security, don’t you know?!”)
- Wait for 24 hours (“we only reload our DNS twice a day”).
In fact they are so protective of their DNS servers that they will not break their 2-reloads-a-day rule even in cases where they have made a mistake.
Exercise for the reader:
Figure out how to spoof a DNS change request to BT Ireland using nothing but a PC, a screen grabber and an Internet connection (you shouldn’t even need a physical fax machine).
Update on getting stale DNS entries removed:
Four days! After becoming frustrated with tech support drones, I had to escalate it to the complaints department.
